FAQs & Troubleshooting
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MFC-6490CW
347 Results
31.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
32.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
33.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
34.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
35.
When I print, the pages are smudged with ink. What should I do?
36.
How do I factory reset the network settings?
37.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
38.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
39.
Print the Network Configuration List
40.
Important points for specifying the scan area (Linux)
41.
When I try to scan the A3/ Ledger size document using ScanSoft™ PaperPort™ 11SE, there is not "A3/ Ledger" in the paper size list. What should I do?
42.
Improve poor print quality.
43.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
44.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
45.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
46.
I cannot send a fax using PC-FAX (Windows 10)
47.
Wireless setup is requesting a WPS PIN to complete the setup
48.
I cannot print using my Brother machine on a wireless network (Windows)
49.
I cannot save a file downloaded from the Brother support website (For Windows)
50.
Scan from the Brother iPrint&Scan application using Windows Phone.
51.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
52.
Print a web page from iPrint&Scan when using an Android™ mobile device.
53.
I cannot make borderless prints.
54.
My machine does regular cleaning cycles in the night. How can I correct this?
55.
Why doesn't my Brother machine have a dial tone?
56.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
57.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
58.
Which E-mail packages are compatible with ControlCenter3?
59.
What is Distinctive Ring and how do I program it?
60.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)