FAQs & Troubleshooting
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MFC-5860CN
281 Results
31.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
32.
Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
33.
When I print, the pages are smudged with ink. What should I do?
34.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
35.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
36.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
37.
How do I load paper in paper tray#2?
38.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
39.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
40.
Configure the Scan to Email Feature (Linux)
41.
Large characters are printed incorrectly. (Linux)
42.
The driver installation finished successfully but I cannot print. (Linux)
43.
I cannot save a file downloaded from the Brother support website (For Windows)
44.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
45.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
46.
How to identify your Operating System (OS).
47.
Locate files scanned with ControlCenter3 (For Windows)
48.
Discover the MAC address of the Brother network card
49.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
50.
How many times will my Brother machine automatically redial a busy number?
51.
Check the IP addresses of your PC and the Brother machine
52.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
53.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
54.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
55.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
56.
Can I print using only the black ink cartridge when the Color cartridges have run out?
57.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
58.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
59.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
60.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.