FAQs & Troubleshooting
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MFC-5490CN
318 Results
31.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
32.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
33.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
34.
Adjust the Sleep Mode setting.
35.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
36.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
37.
I cannot install the driver when using the Driver Install Tool. (Linux)
38.
Check the firmware version.
39.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
40.
How do I know which side up my photo paper should be in the tray?
41.
I can print but cannot scan via network. (For Mac)
42.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
43.
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
44.
Paper Jam
45.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
46.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
47.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
48.
What is MFL-Pro Suite Software?
49.
Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
50.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
51.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
52.
Configure and use PC-FAX (CUPS) (Linux)
53.
Configure the Scan to Email Feature (Linux)
54.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
55.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
56.
Uninstall the scanner driver. (Linux)
57.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
58.
I am unable to print from a client PC to a printer on a print server. (Linux)
59.
ControlCenter3 displays a blank screen at startup (Windows)
60.
I cannot save a file downloaded from the Brother support website (For Windows)