FAQs & Troubleshooting
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110 Results
31.
Colors in the scanned image are dark.
32.
Scan from the Brother iPrint&Scan application using Windows Phone.
33.
Paper suitable for scanning
34.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
35.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
36.
Unable to Scan XX
37.
Clean the Pick-up Roller
38.
Configure the Scan to Email Feature (Linux)
39.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
40.
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
41.
Multifeed
42.
Replace Roller
43.
Vertical lines are seen in the scanned image.
44.
Uninstall Scan-key-tool. (Linux)
45.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
46.
The Brother software cannot be installed.
47.
Cannot install software. (Windows users only)
48.
No Profile set
49.
All Blank Page Skipped
50.
Cannot Delete
51.
USB Flash Drive is Full
52.
Shortcuts Full
53.
Hub is Unusable (Other Error)
54.
Setting up the Web icon (Brother Web Connect) function.
55.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
56.
I cannot start ControlCenter.
57.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
58.
Unusable Device (Other Error)
59.
Cover is Open
60.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?