FAQs & Troubleshooting
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MFC-8840D
222 Results
1.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
2.
Does NC-2200w work with Windows Vista?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
How to identify your Operating System (OS).
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
7.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
8.
Can I use non-Brother or third party supplies with the Brother machine?
9.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
10.
What can happen if the wrong paper is used in your machine.
11.
Replace the toner cartridge.
12.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
13.
Important points for specifying the scan area (Linux)
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
15.
Print command (LPR) (Linux)
16.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
17.
Windows 10 Support Information
18.
What is the difference between the toner cartridge and the drum unit?
19.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
20.
Change the printer driver settings (Windows/macOS)
21.
The printer status is Offline or Paused.
22.
Functions supported in the Windows 7 built-in drivers
23.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
24.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
25.
Can I print from DOS applications?
26.
Replace the drum unit.
27.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
28.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
29.
How do I factory reset the print server?
30.
How do I install the Optional Tray Module?