FAQs & Troubleshooting
Popular |
MFC-3420C
186 Results
1.
How to identify your Operating System (OS).
2.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
To install the printer driver easily using a tool. (Linux)
5.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
6.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
7.
I cannot print from my computer via USB.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
What driver package format is supported by my Linux distribution?
10.
Pre-Required Procedures (Linux)
11.
Can I print from or scan to Android™ Smartphone?
12.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
13.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
14.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
15.
I installed scan-key-tool, but it does not work. (Linux)
16.
Cannot print after a Windows 10 update (June 2020)
17.
The driver installation finished successfully but I cannot print. (Linux)
18.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
19.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
20.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
21.
The printer status is Offline or Paused.
22.
Is my Brother machine compatible with third party print servers?
23.
Can I print using only the black ink cartridge when the Color cartridges have run out?
24.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
25.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
26.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
27.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
28.
What is Distinctive Ring and how do I program it?
29.
Is there any way to view how much ink is remaining?
30.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.