FAQs & Troubleshooting
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MFC-J3520
226 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Load envelopes
4.
Replace Ink
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Install Starter Ink
9.
One or more of my colors are not printing (blank).
10.
Loading paper in the manual feed slot.
11.
No Ink Cartridge
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
14.
Scan a document and e-mail it as an attachment
15.
Cannot print after a Windows 10 update (June 2020)
16.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
17.
What is Brother iPrint&Scan?
18.
Scan a document and save the scanned image to a folder on a local or network hard disk
19.
Can I print from or scan to Android™ Smartphone?
20.
Scan multiple pages into one file instead of each scan being saved as a separate file.
21.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
22.
The printer status is Offline or Paused.
23.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
Scan from the Brother iPrint&Scan application using Windows Phone.
26.
Cannot Detect
27.
Confirm that a FAX I sent was received correctly.
28.
Enable the Brother machine's network interface.
29.
Load paper in the paper tray
30.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.