FAQs & Troubleshooting
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MFC-7860DW
345 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Curled (video instructions available)
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Wrinkles or creases
7.
Page skewed
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Curled
10.
JAM INSIDE
11.
JAM TRAY 1
12.
REPLACE DRUM
13.
Reset the network settings to the factory default (video instructions available)
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
What is Brother iPrint&Scan?
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
Can I print from or scan to Android™ Smartphone?
18.
Store numbers on my Brother machine for easy dialing from the control panel.
19.
Curled or wavy
20.
Check Connection
21.
Turn the Toner Save mode on or off
22.
What driver package format is supported by my Linux distribution?
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
Download a file from the "Downloads" section and save it to Windows 8 computer.
25.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
26.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
27.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
28.
Black toner marks across the page
29.
Replace Toner
30.
I cannot print using my Brother machine on a wireless network (Mac)