FAQs & Troubleshooting
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MFC-J3520
226 Results
31.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
32.
Ink Absorber Full
33.
The edge of glossy paper is smudged.
34.
The printer status is Offline or Paused.
35.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
36.
Clean the paper pick-up rollers
37.
No Paper Fed
38.
What is the recommended paper?
39.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
40.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
41.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
42.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
43.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
44.
I cannot print using my Brother machine on a wireless network (Mac)
45.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
46.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
47.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
48.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
49.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
50.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
51.
High Temperature
52.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
53.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
54.
Cover is Open
55.
Out of Memory
56.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
57.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
58.
When I print photos, the color quality is not good.
59.
One or more of my colors are not printing (blank).
60.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)