FAQs & Troubleshooting
Popular |
MFC-8840DN
226 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
Change the printer driver settings (Windows / macOS)
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®
4.
Delete print jobs from the print queue.
5.
What kind of memory can I use?
6.
How do I improve the copy or fax quality?
7.
I cannot install Brother drivers on Debian 10 (Linux)
8.
What driver package format is supported by my Linux distribution?
9.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
10.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
11.
Cannot print after a Windows 10 update (June 2020)
12.
Pre-Required Procedures (Linux)
13.
Can I print from or scan to an iPhone, iPod Touch or iPad?
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
The printer status is Offline or Paused.
16.
The paper is skewed when it's printed.
17.
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
18.
I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
19.
Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
20.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
21.
I want to use the Simple Network Configuration capabilities of Apple® Mac OS X but I cannot find my printer in the "Print Center".
22.
I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
23.
How do I print the Network Configuration page
24.
Discover the MAC address of the Brother network card
25.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
26.
When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
27.
Why doesn't the machine answer when receiving a call?
28.
What can happen if the wrong paper is used in your machine.
29.
How do I factory reset the Network Interface Card (NIC)?
30.
How do I install the Optional Tray Module?