FAQs & Troubleshooting
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MFC-820CW
295 Results
1.
Pre-Required Procedures (Linux)
2.
Can I print from or scan to an Android™ Smartphone?
3.
Scan and save a document in PDF format (Scan to File)
4.
Which E-mail packages are compatible with ControlCenter3?
5.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
6.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
7.
What is the BRAdmin Professional software used for?
8.
Can I print from or scan to an iPhone, iPod Touch or iPad?
9.
Where is the USB port on the machine?
10.
What kind of Media Adapter can I use?
11.
Why doesn't the machine answer when receiving a call?
12.
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
13.
Download a file from the "Downloads" section and save it to Windows 8 computer.
14.
One or more of my colours are not printing (blank). What can I do?
15.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
16.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
17.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
18.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
19.
The printer status is Offline or Paused.
20.
I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
21.
ControlCenter3 displays a blank screen at startup (Windows)
22.
Protect your Brother machine against unauthorised access over the network
23.
The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
24.
Discover the MAC address of the Brother network card
25.
Scan multiple pages into one file instead of each scan being saved as a separate file.
26.
How do I set a password on my Brother network card?
27.
Can third party ink be used to refill the ink cartridges?
28.
When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
29.
What is the PreScan option used for on an Apple Mac?
30.
How can I find out the current network configuration?