FAQs & Troubleshooting
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MFC-640CW
305 Results
1.
When I print, the pages are smudged with ink. What should I do?
2.
One or more of my colours are not printing (blank). What can I do?
3.
How do I factory reset the Network Card?
4.
Scan and save a document in PDF format (Scan to File)
5.
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
6.
I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari) using Mac OS® X.
7.
Discover the MAC address of the Brother network card
8.
What driver package format is supported by my Linux distribution?
9.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®
10.
I cannot print using my Brother machine on a wireless network (Mac)
11.
ControlCenter3 displays a blank screen at startup (Windows)
12.
The edge of glossy paper is smudged.
13.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
14.
Can I print from or scan to an Android™ Smartphone?
15.
How do I clean the Scanner to improve the copy or fax quality?
16.
I can not install/uninstall the driver when a card is installed into the media slot.
17.
How can I find out the current network configuration?
18.
I cannot print using my Brother machine on a wireless network (Windows)
19.
How do I set a password on my Brother network card?
20.
I cannot install Brother drivers on Debian 10 (Linux)
21.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer.
22.
How to identify your Operating System (OS).
23.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
24.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'.
25.
The Brother Wireless Wizard cannot find the device using Mac OS® X 10.3.3 with Java version 1.4.2.
26.
I have changed the NetBIOS name of the print/scan server, but the name does not change.
27.
How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
28.
I performed a factory reset on my Brother machine and the IP address has changed to an APIPA or DHCP based address
29.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
30.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)