FAQs & Troubleshooting
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HL-2140
138 Results
1.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
2.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
3.
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire on the drum unit.
4.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
5.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
8.
Where is the Manual Duplex setting option in the Mac OS X 10.3 driver or greater?
9.
Replace the toner cartridge
10.
Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
11.
What driver package format is supported by my Linux distribution?
12.
Can I print from or scan to an iPhone, iPod Touch or iPad?
13.
How can I clean the corona wire of the drum unit?
14.
Can I print from or scan to an Android™ Smartphone?
15.
What can happen if the wrong paper is used in your machine.
16.
What are the expected yields for the consumables?
17.
I cannot install Brother drivers on Debian 10 (Linux)
18.
Can I use AirPrint with my Brother machine?
19.
How to identify your Operating System (OS).
20.
Replace the drum unit.
21.
I cannot find some option in the Printing preferences. (For Windows)
22.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
23.
An error message MEMORY FULL is printed out.
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
What do the LED indications mean?
26.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
27.
What is the recommended paper?
28.
Print on both sides of the paper.
29.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
30.
Drum Life End Soon