FAQs & Troubleshooting
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HL-2035
90 Results
1.
The printer does not feed paper from the manual feed slot.
2.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
3.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
4.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
5.
When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
6.
Replace the drum unit.
7.
Change the printer driver settings (Windows / macOS)
8.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9.
How to identify your Operating System (OS).
10.
What is the recommended paper?
11.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
12.
The paper is skewed when it's printed.
13.
What kind of paper can I use?
14.
How can I activate/deactivate the Toner Save Mode?
15.
Install the built-in drivers (For Windows 8 and Windows 10)
16.
Delete print jobs from the print queue.
17.
Can I print from or scan to an iPhone, iPod Touch or iPad?
18.
The printer prints garbage.
19.
Can I use non-Brother or third party supplies with the Brother machine?
20.
What do the LED indications mean?
21.
What are the expected yields of the consumables?
22.
The printed letters are slanted, positioned incorrectly.
23.
White spots appear in areas of dense black printing.
24.
Replace the toner cartridge
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
27.
Printouts have a curl or wave.
28.
Printouts have wrinkles or creases.
29.
What is the unprintable area of the page?
30.
I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)