FAQs & Troubleshooting
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HL-1470N
171 Results
1.
An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
2.
The printer status is Offline or Paused.
3.
What kind of envelopes should I avoid?
4.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
5.
The machine does not print anything.
6.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
7.
How do I perform a factory reset?
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
9.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
10.
What kind of labels and transparencies can I use?
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
Change the printer driver settings (Windows / macOS)
14.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
15.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
16.
How do I factory reset the Network Interface Card (NIC)?
17.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
18.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
19.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
20.
Delete print jobs from the print queue.
21.
What kind of paper should I avoid?
22.
How can I change the IP address?
23.
How can I change the IP address using the ARP and PING commands?
24.
What kind of paper can I use?
25.
How do I change the print server password?
26.
Cannot print after a Windows 10 update (June 2020)
27.
The printer prints unexpectedly or it prints garbage.
28.
When trying to print from Mac OS X the print queue is stopped.
29.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
30.
Download a file from the "Downloads" section and save it to Windows 8 computer.