FAQs & Troubleshooting
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DCP-J140W
261 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
Load paper in the paper tray
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
What is Brother iPrint&Scan?
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
8.
Can I print from and scan to iPhone, iPod Touch and iPad?
9.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
10.
Can I print from or scan to Android™ Smartphone?
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
14.
Paper Jam
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
17.
One or more of my colours are not printing (blank).
18.
Replace Ink
19.
Protect your Brother machine against unauthorised access over the network
20.
When using the Microsoft® Word application with Borderless printing, the images are printing too small for the paper. (For Windows)
21.
Ink Low
22.
No Paper Fed
23.
When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
24.
The printer status is Offline or Paused.
25.
Improve poor print quality.
26.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
27.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
28.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
29.
I cannot make borderless prints.
30.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.