MFC-3820CN
FAQs & Troubleshooting |
MFC-3820CN
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1. 13/10/2015
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
2. 24/09/2015
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
3. 13/05/2014
I cannot scan via USB. (Mac OS X)
4. 08/05/2013
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
5. 30/03/2009
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close.
6. 01/11/2007
I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
7. 07/04/2006
The link icon for Outlook Express is not displayed in PaperPort®.
8. 21/11/2005
I get the error message Type 1,010 when I am trying to scan into Mac OS® 9