FAQs & Troubleshooting
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MFC-890
167 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
3.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
The printer status is Offline or Paused.
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
11.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
12.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
13.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
14.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
15.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
16.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
17.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
18.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
19.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
20.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
21.
When trying to print from Mac OS® X the print queue is stopped.
22.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
23.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
24.
Functions supported in the Windows 7 built-in drivers
25.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
26.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
27.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
28.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
29.
Why doesn't the machine answer when receiving a call?
30.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?