FAQs & Troubleshooting
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MFC-8860DN
303 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
7.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
8.
Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
9.
The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
10.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
11.
Scan and save a document in PDF format (Scan to File)
12.
What is Brother iPrint&Scan?
13.
Can I print from or scan to Android™ Smartphone?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
16.
Can I use voice mail on the same line as my Brother machine?
17.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
18.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
21.
Scan from the Brother iPrint&Scan application using Windows Phone.
22.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
23.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
24.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
What driver package format is supported by my Linux distribution?
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
29.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
30.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.