FAQs & Troubleshooting
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MFC-7860DW
345 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
What is Brother iPrint&Scan?
7.
Can I print from or scan to Android™ Smartphone?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
The printer status is Offline or Paused.
10.
REPLACE DRUM
11.
Curled (video instructions available)
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
14.
Curled
15.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
16.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
17.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
18.
What driver package format is supported by my Linux distribution?
19.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
20.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
21.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
22.
Jam Rear
23.
Wrinkles or creases
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
26.
Reset the network settings to the factory default (video instructions).
27.
Reset the network settings to the factory default (video instructions available)
28.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
29.
Page skewed
30.
Pre-Required Procedures (Linux)