FAQs & Troubleshooting
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MFC-7360N
305 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Page skewed
3.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
4.
Curled (video instructions available)
5.
REPLACE DRUM
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
Curled or wavy
8.
Curled
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
Jam Rear
12.
Hollow print
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
What driver package format is supported by my Linux distribution?
15.
Gray background
16.
How to identify your Operating System (OS).
17.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
20.
Black toner marks across the page
21.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
24.
All black
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
What is Brother iPrint&Scan?
27.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
28.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
29.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
30.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.