FAQs & Troubleshooting
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HL-2150N
165 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
5.
The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
Use the Universal Printer Driver for PCL
9.
The printer status is Offline or Paused.
10.
I cannot find some option in the Printing preferences. (For Windows)
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
The paper is skewed when it's printed.
13.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
14.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
15.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
16.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
17.
I am using Windows. When I print a document, the printed page is blank. What should I do?
18.
Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
19.
The printer prints unexpectedly or it prints garbage.
20.
What is a "Generic PCL Driver"?
21.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
22.
Cannot print after a Windows 10 update (June 2020)
23.
How to identify your Operating System (OS).
24.
Can I print from or scan to Android™ Smartphone?
25.
What kind of paper can I use?
26.
What is the BRAdmin Professional software used for?
27.
What is the recommended paper?
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
Protect your Brother machine against unauthorised access over the network
30.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.