FAQs & Troubleshooting
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FAX-1840C
156 Results
1.
I am having issues with the paper feed. What can I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
4.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
5.
Why can't I print when an ink cartridge is empty?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
One or more of my colors are not printing (blank). What can I do?
8.
What driver package format is supported by my Linux distribution?
9.
Delete print jobs from the print queue.
10.
How to identify your Operating System (OS).
11.
Can I print using only the black ink cartridge when the Color cartridges have run out?
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
13.
Pre-Required Procedures (Linux)
14.
How do I adjust the number of times my Brother machine rings before it answers?
15.
The printer status is Offline or Paused.
16.
How do I clear Machine Error 46?
17.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
18.
I cannot print from my computer via USB.
19.
Functions supported in the Windows 7 built-in drivers
20.
Verify if the Brother machine has a dial tone
21.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
22.
Can third party ink be used to refill the ink cartridges?
23.
How do I print on an envelope?
24.
How do I replace the Ink Cartridge?
25.
Change the printer driver settings (Windows/macOS)
26.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
27.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
28.
Can I confirm that the FAX was sent correctly?
29.
Can I reduce the size of a received fax on this machine?
30.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)