FAQs & Troubleshooting
Popular |
DCP-117C
163 Results
1.
I cannot print from my computer via USB.
2.
Can I print from or scan to Android™ Smartphone?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Delete print jobs from the print queue.
5.
The printer status is Offline or Paused.
6.
Scan and save a document in PDF format (Scan to File)
7.
Which E-mail packages are compatible with ControlCenter3?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
10.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
11.
Where is the USB port on the machine? I can't find it on the back of the unit.
12.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
13.
I'm using Macintosh®. What are the settings in the Scanner window used for?
14.
How to identify your Operating System (OS).
15.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
16.
Can third party ink be used to refill the ink cartridges?
17.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
18.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
19.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
20.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
21.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
22.
Why is it necessary for my machine to go through regular cleaning cycles?
23.
Scan multiple pages into one file instead of each scan being saved as a separate file.
24.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
25.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
26.
I am having issues with the paper feed. What can I do?
27.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
28.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
29.
How to scan a document from a Windows application?
30.
When a large capacity xD-Picture Card™ or SmartMedia® card is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media card is removed. Why?