FAQs & Troubleshooting
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DCP-115C
206 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Pre-Required Procedures (Linux)
4.
Change the printer driver settings (Windows/macOS)
5.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
6.
Scan multiple pages into one file instead of each scan being saved as a separate file.
7.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
8.
I am having issues with the paper feed. What can I do?
9.
Delete print jobs from the print queue.
10.
The printer status is Offline or Paused.
11.
Can I print from or scan to Android™ Smartphone?
12.
The edge of glossy paper is smudged.
13.
Scan and save a document in PDF format (Scan to File)
14.
Scan an image and insert it in a Windows XP application
15.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
16.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
17.
How do I print on an envelope?
18.
I'm using Macintosh®. What are the settings in the Scanner window used for?
19.
Cannot print after a Windows 10 update (June 2020)
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
How do I clear Machine Error 46?
22.
Can I print using only the black ink cartridge when the Color cartridges have run out?
23.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
24.
Can third party ink be used to refill the ink cartridges?
25.
Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
26.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
27.
I'm using Macintosh. What is the PreScan option used for?
28.
What driver package format is supported by my Linux distribution?
29.
Install the built-in drivers (For Windows 8 and Windows 10)
30.
How to identify your Operating System (OS).