FAQs & Troubleshooting
Popular |
PT-9600
97 Results
1.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
2.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
3.
How do I transfer label templates with P-touch Transfer Express?
4.
How do I transfer label or slip templates?
5.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
6.
How to use a 9/64" (3.5 mm) wide tape
7.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
8.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
9.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
10.
Printing is not possible. (USB connection)
11.
Can my printer use TZ/TZe tapes?
12.
When I try to use the database function, an application error occurs.
13.
The tape got jammed or stuck in the printer.
14.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
15.
I cannot find the template files. (P-touch Editor 3.x for Mac)
16.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
17.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
18.
How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
19.
How to delete the registry information and files related to the printer driver
20.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
21.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
22.
Where can I find my Brother printer's serial number?
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
25.
Can I directly operate my printer from a self-developed application software and print a label?
26.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
27.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
28.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
29.
How to open the Devices and Printers window
30.
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?