FAQs & Troubleshooting
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MFC-7420
287 Results
31.
"Paper Jam Rear" error appears on the LCD. What should I do?
32.
Can I reduce the size of a received fax on this machine?
33.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
34.
Protect your Brother machine against unauthorised access over the network
35.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
36.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
37.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
38.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
39.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
40.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
41.
How can I change the print resolution?
42.
"Paper Jam Tray" error appears on the LCD. What should I do?
43.
My FAX/MFC will not Dial. Why?
44.
Can I print using the IPP protocol on Windows XP?
45.
How do I factory reset the print server?
46.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
47.
Cannot print after a Windows 10 update (June 2020)
48.
How to identify your Operating System (OS).
49.
Change the quality of the faxes I send (Fax Resolution).
50.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
51.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
52.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
53.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
54.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
55.
How do I check if the MFC has faxes in its memory when it has a mechanical problem?
56.
"Document Jam" error appears on the LCD. What should I do?
57.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
58.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
59.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
60.
What can happen if the wrong paper is used in your machine.