FAQs & Troubleshooting
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MFC-J425W
349 Results
1.
Make copies using my Brother machine.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Connect your Brother machine to your mobile device via a wireless router or access point.
4.
How do I load paper?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
One or more of my colors are not printing (blank).
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
Change the number of times my Brother machine rings before it answers.
12.
Replace Ink
13.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
14.
Load envelopes into my machine
15.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
16.
What driver package format is supported by my Linux distribution?
17.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
18.
I still receive the error message "Paper Jam" after I removed the jammed paper.
19.
Paper Jam
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Ink Absorber Full
23.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
24.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
25.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
I cannot print using my Brother machine on a wireless network (Windows)
28.
"Offline" appears on the Status Monitor.
29.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
30.
I cannot make borderless prints.