FAQs & Troubleshooting
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MFC-5890CN
327 Results
1.
Load paper in the paper tray
2.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
Print a web page from iPrint&Scan when using an Android™ mobile device.
5.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
6.
Scan and save a document in PDF format (Scan to File)
7.
One or more of my colors are not printing (blank). What can I do?
8.
When I print, the pages are smudged with ink. What should I do?
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
15.
I cannot find some option in the Printing preferences. (For Windows)
16.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
17.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
18.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
19.
Change the printer driver settings (Windows/macOS)
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
22.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
23.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
24.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
25.
I cannot send a fax using PC-FAX (Windows 10)
26.
ControlCenter3 displays a blank screen at startup (Windows)
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
29.
How to identify your Operating System (OS).
30.
Delete numbers stored in my Brother machine's Caller ID History.