FAQs & Troubleshooting
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MFC-495CW
322 Results
1.
Load paper in the paper tray
2.
The printer status is Offline or Paused.
3.
Replace Ink
4.
Load photo paper into my machine.
5.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
8.
Change the printer driver settings (Windows/macOS)
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
I cannot print using my Brother machine on a wireless network (Windows)
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
13.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14.
What is Brother iPrint&Scan?
15.
I still receive the error message "Paper Jam" after I removed the jammed paper.
16.
How to identify your Operating System (OS).
17.
Locate files scanned with ControlCenter3 (For Windows)
18.
Ink Low
19.
I cannot print using my Brother machine on a wireless network (Mac)
20.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
21.
I cannot find some option in the Printing preferences. (For Windows)
22.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
23.
The edge of glossy paper is smudged.
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
I cannot remove red-eye.
26.
One or more of my colors are not printing (blank). What can I do?
27.
How do I clear the message "Unable to ..." or "... Unable" ?
28.
When I print, the pages are smudged with ink. What should I do?
29.
Is there any way to reduce Ink consumption when printing from my computer?
30.
Why doesn't the machine answer when receiving a call?