FAQs & Troubleshooting
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DCP-130C
208 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load paper?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Pre-Required Procedures (Linux)
5.
What kind of Media Adapter can I use?
6.
What driver package format is supported by my Linux distribution?
7.
Scan and save a document in PDF format (Scan to File)
8.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
9.
How do I clear the message "PAPER JAM" from the display?
10.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
11.
Delete print jobs from the print queue.
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
14.
Locate files scanned with ControlCenter2 (For Macintosh)
15.
The edge of glossy paper is smudged.
16.
Change the printer driver settings (Windows/macOS)
17.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
18.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
19.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
20.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
21.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
22.
Which E-mail packages are compatible with ControlCenter3?
23.
Can third party ink be used to refill the ink cartridges?
24.
The Printer Driver does not show print resolution. How do I determine the resolution settings?
25.
One or more of my colors are not printing (blank). What can I do?
26.
Scan a document in Mac OS X 10.6.
27.
When I print, the pages are smudged with ink. What should I do?
28.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
29.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
30.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.