FAQs & Troubleshooting
Popular |
MFC-5490CN
318 Results
1.
Load paper in the paper tray
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
Can I print from or scan to Android™ Smartphone?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
10.
What is Brother iPrint&Scan?
11.
One or more of my colors are not printing (blank). What can I do?
12.
The printer status is Offline or Paused.
13.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
When I print, the pages are smudged with ink. What should I do?
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
18.
What driver package format is supported by my Linux distribution?
19.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
20.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
21.
How do I know which side up my photo paper should be in the tray?
22.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
23.
Paper Jam
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
26.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
27.
Scan and save a document in PDF format (Scan to File)
28.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
29.
Can I use voice mail on the same line as my Brother machine?
30.
Replace Ink