FAQs & Troubleshooting
Popular |
MFC-425CN
273 Results
1.
The printer status is Offline or Paused.
2.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
6.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
7.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
8.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
9.
I am sharing my Brother machine. I can print but cannot scan.
10.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
11.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
12.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
13.
One or more of my colors are not printing (blank). What can I do?
14.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
15.
Verify the Brother machine connected to the Wired Network (For Macintosh)
16.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
17.
How many times will my Brother machine automatically redial a busy number?
18.
My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
19.
How do I clear Machine Error 46?
20.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
21.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
22.
Change the user interface of ControlCenter3
23.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
24.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
25.
Scan a document in Windows 8 and Windows 10.
26.
I am having issues with the paper feed. What can I do?
27.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
28.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
29.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
30.
How do I print on an envelope?