FAQs & Troubleshooting
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MFC-255CW
317 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
4.
Cannot print after a Windows 10 update (June 2020)
5.
One or more of my colors are not printing (blank). What can I do?
6.
Replace Ink
7.
Locate files scanned with ControlCenter3 (For Windows)
8.
Forward a fax to another fax machine when my machine has a mechanical problem.
9.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
10.
ControlCenter3 displays a blank screen at startup (Windows)
11.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
12.
What is Brother iPrint&Scan?
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
16.
Scan and save a document in PDF format (Scan to File)
17.
Which E-mail packages are compatible with ControlCenter3?
18.
Paper Jam
19.
What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
20.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
21.
Load paper in the paper tray
22.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
23.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
24.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
25.
Scan multiple pages into one file instead of each scan being saved as a separate file.
26.
Why doesn't the machine answer when receiving a call?
27.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
How do I know which side up my photo paper should be in the tray?
30.
How do I use my Outlook contacts with my Brother PC-Fax? (import)