FAQs & Troubleshooting
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HL-5270DN
165 Results
1.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
2.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
3.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
4.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
5.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
6.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
9.
"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
10.
What is the Network Shared printing?
11.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
12.
What is Brother iPrint&Scan?
13.
How to identify your Operating System (OS).
14.
I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
15.
When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
16.
"JAM DUPLEX" error appears on the LCD. What should I do?
17.
How do I factory reset the network settings?
18.
What is the printable area per page?
19.
When printing with monochrome laser printer, the print position shifts. (Linux)
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
22.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
23.
Printouts are faint.
24.
I cannot install the driver when using the Driver Install Tool. (Linux)
25.
Uninstall printer drivers (Linux)
26.
Pre-Required Procedures (Linux)
27.
Windows 10 Support Information
28.
Delete print jobs from the print queue.
29.
Print a web page from iPrint&Scan when using an Android™ mobile device.
30.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?