FAQs & Troubleshooting
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FAX-8360P
54 Results
1.
Why doesn't the machine answer when receiving a call?
2.
Replace the toner cartridge.
3.
The keys on the control panel do not respond.
4.
What is Distinctive Ring and how do I program it?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
7.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
8.
My FAX/MFC will not Dial. Why?
9.
Stop my Brother machine from automatically redialing a busy number.
10.
Change or delete a Group stored at a One Touch/Speed Dial.
11.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
12.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
13.
Can I use non-Brother or third party supplies with the Brother machine?
14.
What is the difference between the toner cartridge and the drum unit?
15.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
16.
I can receive a fax, but cannot receive a telephone call.
17.
Make copies using my Brother machine.
18.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
19.
My Brother machine has no power.
20.
My Brother machine misfeeds paper.
21.
How do I know which receive mode to select?
22.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
23.
Why are my sent faxes always received with a black vertical line down the page?
24.
Can I confirm that the FAX was sent correctly?
25.
What can happen if the wrong paper is used in your machine.
26.
How can I improve the copy quality?
27.
Can I print from or scan to Android™ Smartphone?
28.
Can I send a fax without scanning the documents into memory?
29.
How do I clear the "Awaiting Redial" error?
30.
What does "MACHINE ERROR XX" mean?