FAQs & Troubleshooting
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FAX-1840C
156 Results
1.
One or more of my colors are not printing (blank). What can I do?
2.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
3.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
Can I confirm that the FAX was sent correctly?
5.
Can I print using only the black ink cartridge when the Color cartridges have run out?
6.
Delete print jobs from the print queue.
7.
The printer status is Offline or Paused.
8.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
9.
Can I reduce the size of a received fax on this machine?
10.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
13.
I am having issues with the paper feed. What can I do?
14.
Where is the USB port on the machine? I can't find it on the back of the unit.
15.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
16.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
17.
ControlCenter3 displays a blank screen at startup (Windows)
18.
Uninstall the drivers (Windows)
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
What driver package format is supported by my Linux distribution?
21.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
22.
How to identify your Operating System (OS).
23.
Can I print from or scan to Android™ Smartphone?
24.
I cannot print from my computer via USB.
25.
Change the printer driver settings (Windows/macOS)
26.
How do I clear Machine Error 46?
27.
Can I set my Brother machine to forward the faxes I receive to another location?
28.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
29.
Can third party ink be used to refill the ink cartridges?
30.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.