FAQs & Troubleshooting
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DCP-185C
213 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
7.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
8.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
9.
Paper Jam
10.
The edge of glossy paper is smudged.
11.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
14.
Can I print from or scan to Android™ Smartphone?
15.
The printer status is Offline or Paused.
16.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
17.
How do I load envelopes into my machine?
18.
Locate files scanned with ControlCenter2 (For Macintosh)
19.
When I print, the pages are smudged with ink. What should I do?
20.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
21.
I'm using Macintosh. What is the PreScan option used for?
22.
How do I know which side up my photo paper should be in the tray?
23.
Scan and save a document in PDF format (Scan to File)
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
26.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
How to identify your Operating System (OS).
29.
Locate files scanned with ControlCenter3 (For Windows)
30.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?