FAQs & Troubleshooting
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DCP-130C
204 Results
1.
Is there a way to view how much ink is remaining?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Delete print jobs from the print queue.
5.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
6.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
7.
Scan multiple pages into one file instead of each scan being saved as a separate file.
8.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
9.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
10.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
11.
How do I load paper?
12.
Uninstall the drivers (Windows)
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
How to identify your Operating System (OS).
15.
Locate files scanned with ControlCenter2 (For Macintosh)
16.
Can I print from or scan to Android™ Smartphone?
17.
Can third party ink be used to refill the ink cartridges?
18.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
19.
The keys on the control panel do not respond.
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
The edge of glossy paper is smudged.
22.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
23.
Can I print using only the black ink cartridge when the Color cartridges have run out?
24.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
25.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
26.
When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
27.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
28.
What driver package format is supported by my Linux distribution?
29.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
30.
Print command (LPR) (Linux)