FAQs & Troubleshooting
Popular |
VC-500W
36 Results
1.
Label contents placed at the edge of the label layout are cut off when printed. (P-touch Editor)
2.
How do I cut the printed paper?
3.
Where can I download the latest P-touch Editor for Mac?
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
I cannot print on a wireless network.
6.
Where can I find my Brother printer's serial number?
7.
How do I load/change the roll cassette?
8.
Printing is not possible. (P-touch Editor5.3 for Mac)
9.
How do I update the printer's firmware?
10.
The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.
11.
My prints do not look as expected when I print from a Mac using AirPrint.
12.
The print quality is poor or the image is too light. (Color Label Editor)
13.
How to identify your Operating System (OS) for Windows or Mac
14.
I cannot print and get an error message "No cassette is installed" or "NO MEDIA".
15.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
16.
The printed text is too large.
17.
The printer does not start printing. Also, all LEDs on the Swipe-To-Cut panel are blinking.
18.
How do I uninstall the printer driver?
19.
What Android™ mobile application can I use?
20.
How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
21.
After installing the printer driver using a USB cable, a yellow caution symbol is displayed on the device icon. (for Windows)
22.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
23.
How to install Brother software on a computer not connected to the Internet
24.
Export a label from Color Label Editor to Color Label Editor 2.
25.
How can I connect the printer to my mobile device via Wi-Fi®?
26.
P-touch Editor crashes when I open it on my Mac.
27.
How to change the background color (Color Label Editor 2)
28.
What iOS mobile application can I use?
29.
How do I connect the printer to my computer using a USB cable?
30.
My printed labels are completely blank. (Windows 10 or later)