FAQs & Troubleshooting
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MFC-J6510DW
386 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
How do I load paper?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
One or more of my colors are not printing (blank).
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
How do I load envelopes into my machine?
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
Paper Jam
13.
No Paper Fed
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
I still receive the error message "Paper Jam" after I removed the jammed paper.
16.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
17.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
18.
Change the number of times my Brother machine rings before it answers.
19.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
20.
What driver package format is supported by my Linux distribution?
21.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
22.
Connect your Brother machine to your mobile device via a wireless router or access point.
23.
When I print, the pages are smudged with ink.
24.
What is Brother iPrint&Scan?
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
The printer status is Offline or Paused.
28.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
29.
What is the Network Shared printing?
30.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.