FAQs & Troubleshooting
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MFC-8910DW
362 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
Reset the network settings to the factory default (video instructions).
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
The printer status is Offline or Paused.
5.
Wrinkles or creases
6.
Turn the Toner Save mode on or off
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
9.
Document Jam
10.
What is Brother iPrint&Scan?
11.
Curled
12.
Page skewed
13.
Black toner marks across the page
14.
White lines, bands or ribbing across the page
15.
Replace Fuser
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
19.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
22.
Faint
23.
All black
24.
Add your Brother machine with AirPrint (macOS)
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
27.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
28.
Why doesn't the machine answer when receiving a call?
29.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
30.
Duplex (two-sided) scan