FAQs & Troubleshooting
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HL-1230
128 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
The machine does not print anything.
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
5.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
Printouts have wrinkles or creases.
8.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
9.
Delete print jobs from the print queue.
10.
Change the printer driver settings (Windows/macOS)
11.
Functions supported in the Windows 7 built-in drivers
12.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
13.
Printouts have a curl or wave.
14.
What driver package format is supported by my Linux distribution?
15.
What is the BROWNIE software?
16.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
17.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
18.
The printer prints unexpectedly or it prints garbage.
19.
The paper is skewed when it's printed.
20.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
21.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
22.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
23.
What kind of memory can I use?
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
I cannot print from my computer via network. (For Windows)
26.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
27.
Why are all the lights blinking then the drum light blinking?
28.
Cannot print after a Windows 10 update (June 2020)
29.
Can I print from or scan to Android™ Smartphone?
30.
I cannot print from my computer via network. (For Macintosh)