FAQs & Troubleshooting
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FAX-2950
255 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Curled or wavy
5.
Turn the Toner Save mode on or off
6.
What driver package format is supported by my Linux distribution?
7.
Jam Inside
8.
Replace Toner
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
13.
Load legal size paper in the paper tray.
14.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
15.
What can happen if the wrong paper is used in your machine.
16.
Page skewed
17.
How to identify your Operating System (OS).
18.
I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
19.
Can I print from or scan to Android™ Smartphone?
20.
Black toner marks across the page
21.
Print on envelopes, labels, or thick paper from the manual feed slot.
22.
Ghost
23.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
24.
Confirm that a FAX I sent was received correctly
25.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
26.
Jam Rear
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
29.
Is my Brother machine compatible with Windows Vista?
30.
What is Toner Continue Mode?