FAQs & Troubleshooting
Popular |
DS-700D
57 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I do not have or lost the black and white calibration sheet.
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
5.
Open the "Scanners and Cameras" and Properties.
6.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
7.
Download a file from the "Downloads" section and save it to Windows 8 computer.
8.
I cannot open the scanned document (For Windows).
9.
Can I scan a business card?
10.
When I calibrate I get a "White-only" calibration message.
11.
Install Presto!® BizCard® onto Windows 10.
12.
Install the scanner driver (For Windows)
13.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
14.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
15.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
16.
How to identify your Operating System (OS).
17.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
18.
Calibrate your scanner. (For Macintosh)
19.
Calibrate your scanner. (For Windows)
20.
What paper sizes are available in DSmobileSCAN II?
21.
Install PaperPort™ 12SE onto Windows 10.
22.
What kind of software can I use with my scanner?
23.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
24.
Can I print from or scan to Android™ Smartphone?
25.
I cannot open the scanned document (For Macintosh).
26.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
27.
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
28.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
29.
Uninstall the scanner driver (For Windows)
30.
Clean the Plastic Feeding Sheet.