FAQs & Troubleshooting
Popular |
DS-600
56 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Can I print from or scan to Android™ Smartphone?
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
I do not have or lost the black and white calibration sheet.
6.
How to identify your Operating System (OS).
7.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
8.
Download a file from the "Downloads" section and save it to Windows 8 computer.
9.
When I calibrate I get a "White-only" calibration message.
10.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
11.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
12.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
13.
Calibrate your scanner. (For Windows)
14.
Install the scanner driver (For Windows)
15.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
16.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
17.
Calibrate your scanner. (For Macintosh)
18.
Insert documents for scanning.
19.
Scan a document in Windows 8 and Windows 10.
20.
What kind of software can I use with my scanner?
21.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
22.
Open the "Scanners and Cameras" and Properties.
23.
File size of the scanned document.
24.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
25.
I have installed the scanner on my Macintosh but I cannot scan.
26.
Clean the scanner. (For Macintosh)
27.
Turn off the scanner.
28.
Change the words in a scanned document.
29.
Install the DSmobile Scan application. (For Windows users only)
30.
I cannot open the scanned document (For Macintosh).