FAQs & Troubleshooting
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DCP-J725DW
300 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
How do I load paper?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Load envelopes into my machine
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
Where can I get FaceFilter Studio and what can I do with this application?
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
Paper Jam
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
What is Brother iPrint&Scan?
13.
How do I know which side up my photo paper should be in the tray?
14.
The printer status is Offline or Paused.
15.
Document Jam
16.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
17.
What driver package format is supported by my Linux distribution?
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
I still receive the error message "Paper Jam" after I removed the jammed paper.
20.
Replace Ink
21.
Out of Memory
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
High Temperature
24.
Change the printer driver settings (Windows/macOS)
25.
One or more of my colors are not printing (blank).
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
28.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
29.
Add your Brother machine with AirPrint (macOS)
30.
I cannot print using my Brother machine on a wireless network (Windows)