FAQs & Troubleshooting
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DCP-J140W
260 Results
1.
Load paper in the paper tray
2.
What is Brother iPrint&Scan?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Replace Ink
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
Can I print from or scan to Android™ Smartphone?
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
9.
The printer status is Offline or Paused.
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
12.
Load envelopes into my machine
13.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14.
What driver package format is supported by my Linux distribution?
15.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
16.
How do I know which side up my photo paper should be in the tray?
17.
Print using only the black ink cartridge when the Color cartridges have run out.
18.
Paper Jam
19.
Change the printer driver settings (Windows/macOS)
20.
When I print, the pages are smudged with ink. What should I do?
21.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
24.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
When using the Microsoft® Word application with Borderless printing, the images are printing too small for the paper. (For Windows)
28.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
29.
Improve poor print quality.
30.
Cannot print after a Windows 10 update (June 2020)