FAQs & Troubleshooting
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DCP-7065DN
253 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
6.
Replace Toner
7.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Curled (video instructions available)
10.
The printer status is Offline or Paused.
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
MANUAL FEED
13.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
14.
Check Connection
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
17.
JAM DUPLEX
18.
JAM INSIDE
19.
JAM TRAY 1
20.
Can I print from or scan to Android™ Smartphone?
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Wrinkles or creases
23.
REPLACE DRUM
24.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
25.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
26.
Delete print jobs from the print queue.
27.
No Paper
28.
Turn the Toner Save mode on or off
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.