FAQs & Troubleshooting
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DCP-540CN
240 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load paper?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
8.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
9.
Can I print from or scan to Android™ Smartphone?
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
12.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
13.
When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
14.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
15.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
16.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
17.
How do I know which side up my photo paper should be in the tray?
18.
The printer status is Offline or Paused.
19.
Scan and save a document in PDF format (Scan to File)
20.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
21.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
22.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
23.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
24.
Delete print jobs from the print queue.
25.
Change the printer driver settings (Windows/macOS)
26.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
27.
Why can't I print when an ink cartridge is empty?
28.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
29.
I cannot feed the paper from the Photo Paper Tray.
30.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.